Perfect After-Sale Service

We have after-sales department which is responsible for service and marketing of machines, fittings, information and consultation. It aims at providing specific after-sales services and put in place a platform for interactions that is backed up by the head office.silicon-carbide-rotary-vibrating-sieve

We have well-trained experts providing technology services for clients and skilled engineers at the home office. Engineers will explain what needs to be done to the client over the phone, within 2 hours of receiving the service information. The engineer will leave for the trouble spot within 2 days if necessary.

Our service slogan is “all for the client” and we provide comprehensive, quick, sincere, high quality service on our own initiative, and we make the following promises to clients:

  1. Client letters and calls will be handled the very same day.
  2. Engineers will explain what needs to be done to the client over the phone, within 2 hours of receiving the service information. The engineer will leave for the trouble spot within 2 days if necessary.
  3. We will speak with the client and solve the problem as quickly as possible.